Faq's
How can I place an order?
Browse the products you like, select your preferred size, add them to your cart, and proceed to checkout. Enter your delivery details, choose an available payment method, and place your order.
How can I track my order?
Log in to your account and open your order history to view your order status. Once your order has been dispatched, you will receive the tracking details through the contact information provided with your order.
How long does delivery take?
Delivery timelines vary by delivery location and courier availability. Your order will be processed and dispatched as soon as possible, and tracking details will be shared once it is on the way.
Can I cancel my order?
Please contact our customer support as soon as possible if you need to cancel an order. Cancellation requests can be accommodated only before the order has been processed or dispatched.
Can I return or exchange my order?
Yes. Returns or exchanges can be requested within 7 days of delivery for unused and unwashed products in their original condition, with all tags and packaging intact. Exchanges are subject to stock availability.
How do I know which size to order?
Please refer to the size information available on the product page before placing your order. If you are between sizes, compare the listed measurements with a similar garment that fits you well.
What payment methods do you accept?
Available payment methods are shown at checkout and may include prepaid options and Cash on Delivery where eligible for your delivery location.
What should I do if I receive a damaged or incorrect product?
Contact customer support within 24 hours of delivery with your Order ID and clear photos or a video of the issue. Our team will review the details and assist you with the next steps.
Will I be charged for shipping?
Any applicable shipping charges are shown at checkout before you place your order. Shipping charges are non-refundable unless the error is on our end.
How can I contact customer support?
You can reach our customer support team through the Contact Us page. Please include your Order ID when contacting us about an existing order.